Train wreck of service. First, don’t go online to make a reservation or trust the wait time. It isn’t even monitored. Secondly, they are so short staffed. Waited an hour for a party of nine to be seated. Was seated with empty tables around. After being seated, wasn’t approached by anyone for 15 minutes. Lastly, take out is a mess. While waiting our hour people were sending items back, saying they had been waiting over an hour in the parking lot. At one point the manager just walked away in the parking lot after dealing with so many pick up customers. We eventually walked after no one even said they were our server. On our walk out the hostesses were floored we waited so long and were willing to walk. We overheard one hostess explain to the manager what was going on and he replied “Let them leave, we don’t need them”. There are plenty of restaurants in the area , including better quality and equally priced Italian. Left numerous comments with the store and had no reply. Don’t gamble your evening with this Olive Garden in particular.
Our server made this a great experience. He was very attentive and had a pleasant attitude. The seating encourages safe physical distancing and all servers and hosts wear masks. Our table was cleaned prior to sitting and they provide single use menus. There is also hand sanitizer throughout the restaurant.
It was extremely cold inside there, empty but food still really slow. We got through my appetizer, salad and half way the entree before we ever got a basket of bread. The game machine on the table had a low battery and the staff didn't seem to be on one accord because 2 different people came to ask us for our drink order and a dishwasher kept coming to take our plates.
This was the best Olive Garden I’ve ever been to. The service was great. Our waitress was so sweet and patient. The food was actually really good. Please don’t change anything!
I took my mom here for her birthday 11/16/2020. The food was delicious and social distancing was in force. We had an awesome experience! Will definitely go again.